Services

Project Management Services

On time delivery and quality are the key factors of a successful project. For the past decade, E-Tech IT has managed end-to end IT infrastructure for our customers from small and medium business (SMB), enterprise customers as well as large corporations. We have a team of experienced project management specialist to manage your IT project, ensuring them are being handled effectively and efficiently from conception to completion.

Why to choose E-Tech IT Project Management Consultant?

Behind every successful deliveries of project, we do adhere to these aspects:

  • In depth study of project requirement and objectives/ KPI setting at initial stage
  • Provide insightful propositions and analytic skills to business requirements.
  • Propose and tailor solutions to address customers’ requirements.
  • Manage risks and resource allocation.
  • Manage communications between all parties
  • Focus on the quality of deliveries and business outcomes.
  • Ensure on time delivery of project and within budget.
  • Flexible and adaptable to fast pace environment
  • Apply consistent governance and management rigor

System Imaging, Pre-Delivery Configuration & BIOS Flash

Device by device fresh installation and configuration is time-consuming. This usually occurs during a large scale of fresh desktop PCs and notebooks needed to be deployed. Here in E-Tech IT, we have a team of qualified production personnel to provide service to ensure that tasks are being completed on time. We cater imaging and cloning of device’s hardware, from the operating system, boot information, apps and hidden files to your preference and setting, to everything you need to minimize settings while come into deployment stage.

Laser Engraving

A strong and recognizable brand can help a business to be more successful, which is why creating an effective brand identity is so important. Create, customize and personalize items by applying laser engraving to your IT assets, gift, signage and more.

At E-Tech IT, we are able to transform your initial ideas into reality with our high-quality laser engraving. From simple texts to detailed artwork, we welcome jobs that required all complexity and scale. We perform laser engrave on various objects for any purpose you may have. Our high-quality laser engraving creates high precision markings that are permanent and durable on metal, plastic, wood and other types of material.

IT Helpdesk & Support

Our IT helpdesk and support is designed to support our client’s businesses by providing timely and effective assistance for their IT hardware and software products, ensuring they are available and operational for use during downtime. We have a dedicated service team to act as a single point of contact for all maintenance issues, ensuring protection from frequent downtimes.

IT Help Desk

Customers to connect with us through web or mobile and ticket are being generated for information capturing.

1st Level Support

Our engineer to diagnose and isolate the issues, provide systems usage guideline, step-by-step troubleshooting and loading.

Warehouse & Logistic Management

At E-Tech IT, we offer comprehensive warehouse and distribution services throughout Malaysia. Our warehouse is constantly secured by surveillance systems and security guards, and equipped with developed warehouse management system to ensure a smooth process from stock inventory, transportation, storage, packing to distribution. We are pleased to provide advice and assistance regarding every aspect of your logistic requirement. Our intelligent logistic measurement ensures that your stock will be delivered on time and in an undamaged state.